Support.

We're here to help you get the most out of Primed.

Get in touch

Email support

The fastest way to reach us. We typically respond within 24 hours.

support@beprimed.ai

Send us a message

Have a specific question or need personalised help? Fill out the form below and we’ll get back to you.

Common topics

Account & billing

Subscription management, plan changes, payment issues, or account deletion requests.

Integrations

Connecting Garmin, Strava, Oura, or troubleshooting data sync issues.

Training & coaching

Questions about how the AI coach adapts your plan, session decisions, or recovery guidance.

Bug reports

Found something not working correctly? Include your device, OS version, and steps to reproduce.

Privacy & data requests

For data access, deletion, or portability requests under GDPR or other privacy legislation, email support@beprimed.ai with your request. We’ll respond within 30 days. See our Privacy Policy for full details.