Terms of Service

Primed is a product of Recommendation Ventures Pty Ltd (ABN 53 121 562 794) trading as Primed Technologies.

This Agreement governs your use of the Primed application, website, and related online services (collectively, the “Services”), provided by Recommendation Ventures Pty Ltd (“Company”, “we”, “our”, “us”).

By downloading, installing, or using Primed, you agree to this Agreement. If you do not agree, do not use the Services.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services.

We grant you a limited, non-exclusive, non-transferable license to install and use the Primed application and to access the Services in accordance with your subscription plan. This license does not transfer ownership.

You may not:

• Copy, modify, or distribute the Software or Services.
• Reverse-engineer, decompile, or attempt to access source code.
• Rent, lease, sell, or sublicense the Services.
• Use the Services for unlawful purposes or to build competing products.
• Exceed subscription limits or bypass access controls.

• Use of the Services requires registration via our identity provider.
• You are responsible for safeguarding your login credentials.
• We may suspend or terminate accounts for misuse or breaches.

• Certain features require a paid subscription.
• Fees, billing cycles, and cancellation terms are displayed at purchase.
• Payments are handled by third-party processors; we do not store card details.
• Non-payment may result in suspension or termination.

• Fitness data you enter into the app is stored locally on your device.
• Data from connected services (Garmin, Strava, Oura) is synced via secure OAuth connections.
• Requests to our AI coaching proxy are processed securely and not stored by us.
• We may collect usage metadata (e.g. counts, token volumes, timestamps) for billing and quota enforcement.
• Your personal data is handled in accordance with our Privacy Policy.

We aim to keep the Services reliable but do not guarantee uninterrupted operation. Features may change or be discontinued.

All rights in the Software, Services, and related content remain with the Company and its licensors. No ownership rights are transferred to you.

We may suspend or terminate your access if you breach this Agreement. You may stop using the Services at any time. Upon termination, you must cease all use of the Software and Services.

The Services are provided “as is” without warranties of any kind. We disclaim all implied warranties to the maximum extent permitted by law. Training advice provided by the AI coach is for informational purposes only and should not replace professional medical or coaching advice.

You should seek advice from a qualified healthcare professional regarding any medical concerns, or before making significant changes to your training, nutrition, or other health-related activities. Never disregard professional medical advice, or delay seeking it, because of something you have read or received through the Services. If you think you may have a medical emergency, contact your doctor or local emergency services immediately.

To the extent permitted by law, our liability is limited to the fees you paid for the Services in the 12 months prior to the claim. We are not liable for indirect, incidental, or consequential damages.

This Agreement is governed by the laws of Western Australia, Australia.

We may update this Agreement from time to time. Updates will be posted on our website. Continued use of the Services means you accept the updated terms.